Privacy Policy

We collect information you provide directly, including:

• Parent or guardian name, email address, phone number, and mailing address
• Your child's first name, grade, and information you share about their learning
• Responses to applications, forms, and surveys
• Billing details, processed securely by our payment provider

We also collect basic website data automatically, such as device type, browser, pages visited, and referring links, through cookies and similar tools.

We use your information to:

• Schedule and hold consultations
• Deliver our programs, materials, and student progress updates
• Send reminders, scheduling notices, and program communications
• Process payments and ship materials
• Improve our website and programs

When you provide your phone number and opt in, Dyslexia Success Academy may send text messages about consultations, scheduling, enrollment, and program updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We do not sell your personal information. We share information only with service providers who help us run our programs, such as our scheduling, email, payment, and learning platforms, and only as needed to provide those services. We may also disclose information when required by law.

We use AI-powered tools to support our communications and operations. This may include an automated phone assistant that helps with scheduling and follow-up calls, and AI tools that help our team draft messages and organize program materials.

We share only the information needed for these tasks. AI tools do not make decisions about your child's instruction. Those decisions are always made by our team.

If you would prefer to speak with a team member instead of our automated assistant, let us know at any time.

We use cookies and similar tools, including advertising pixels, to understand how visitors use our website and to measure our advertising. You can adjust your browser settings to decline cookies.

We collect information about children only from their parent or guardian, and only to provide our programs. We do not knowingly collect personal information directly from children under 13. If you believe a child has shared information with us without a parent's consent, please contact us and we will remove it.

We use reasonable administrative and technical safeguards to protect your information. Access is limited to our team and service providers who need it to support your family.

You may request to access, update, or delete your information at any time by contacting us. You can unsubscribe from emails using the link in any message, and opt out of texts by replying STOP.

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.

Dyslexia Success Academy
Lifted Wings Learning, LLC
[email protected]